Privacy Policy
At Caboolture Automotive 4x4 & Performance, your privacy matters to us. We’re a local, family-owned business, and we treat your information with the same respect we show our customers. This policy explains how we collect, store and use personal details when you visit our website or book a service with us.
Information We Collect
We collect personal details that help us provide you with the best service possible. This may include:
Your name and contact details (phone, email, address)
Vehicle information such as make, model and registration
Details related to your booking, service or enquiry
We only collect information directly from you when you contact us, make a booking, or submit an enquiry through our website or social media.
Why We Collect This Information
We use your information to:
Confirm bookings and communicate with you about services
Prepare accurate quotes and job details
Improve our customer service and workshop operations
How Your Information Is Stored
All information we collect is stored securely in line with Australian Privacy Principles. We use modern data protection measures to prevent unauthorised access, misuse or disclosure.
Secure Handling
Customer records, booking details and invoices are kept confidential and used only for workshop operations or follow-up communication regarding your vehicle.
Sharing Your Information
We do not sell, rent or trade your personal information with anyone. Your details are shared only when required by law or when necessary to complete a service (for example, when ordering parts under your name or processing warranty claims).
Third-Party Services
Occasionally, we may use trusted third-party providers for payment processing or email communication. These partners comply with Australian privacy regulations and handle your data securely.
Website Data and Cookies
Our website may use basic analytics and cookies to understand visitor behaviour and improve site performance. These tools help us see which pages are most useful and how visitors interact with our site. No personal details are collected through this process.
Opting Out
You can choose to disable cookies in your browser settings at any time without affecting your access to our site.
Accessing or Updating Your Information
If you’d like to review or update your personal information held by us, simply contact our team. We’ll make reasonable efforts to ensure your details are correct, complete and up to date.
Request Changes or Deletion
You have the right to request a copy of the information we hold or to have your details removed from our system where legally possible.
Links to Other Websites
Our website may contain links to other websites. While we only link to reputable sites, we are not responsible for their privacy practices. We recommend reviewing their privacy policies if you follow external links.
Updates to This Policy
We may update this privacy policy from time to time to reflect changes in regulations or our operations. The most recent version will always be available on our website.
Commitment to Transparency
We believe in honest communication — that’s what our business is built on. If you have any questions about how we handle your information, just reach out.
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